Hi everyone,
Welcome to my final blog :(
In this blog I will discuss what businesses are currently using artificial intelligence for. To further my knowledge on artificial intelligence I watched several videos. One video which I found to be very informative is linked below. It outlines the power of AI in business.
https://www.youtube.com/watch?v=1bPu8gvCKhQ
I will now discuss three uses for artificial intelligence in business:
Automate tasks: Businesses have been using AI to automate tasks for quite some time now. Examples of these tasks are online customer service and emails. Businesses can have AI send automated messages back to any issues outlined by customers on their customer service webpage. This AI is known as chatbot. Businesses can design automated messages based on keywords used in regularly asked questions. The same can be done for automatic emails. These tasks are very time consuming, therefore, businesses who have successfully integrated AI to assist them with these tasks are expected to have seen a growth in the overall productivity of their business. This is due to staff having more time to complete other tasks, as customer service and emails are no longer a concern of theirs.
Gather and improve data: Businesses have also been using AI to gather and improve data. AI can be used to scan documents, payments, purchases, messages, online posts etc., to gather data and store it one place. If a business is looking to improve their services they would need data to reflect on in order to make changes. With the help of AI this data can be gathered almost instantly. When AI has gathered data, it can then analyse it and notice any patterns, behaviours or trends within the data. These can be used to improve businesses by making their services more relatable to the patterns, behaviours or trends that AI has found. AI can also create solutions and make suggestions as to what changes may work best for a business.
Decision making: Businesses have also been using AI for decision making. Relative to the previous point outlined above, businesses have been using AI to make decisions based on any data that they may have. AI can analyse any information provided to it, finding the best possible way forward for businesses. An example of this would be with consumer specific data. AI can determine what decisions to make in order to make the businesses products/services more relative to each consumer. This gives businesses an opportunity to build consumer loyalty, ensuring that they provide the highest quality products/services.
Post a comment below outlining your thoughts on AI and whether or not you think it will have a positive/negative impact on society.
My final blog has come to an end. I would like to thank all of my readers for spending your time to read my blogs. I really enjoyed creating them and I hope you enjoyed them too!
Goodbye! :(








